1. General Information

1.1 Introduction

This Privacy Statement applies to the processing of your personal data when you access or use the website www.aug-e.io hereinafter referred to as ‘the website’ or our online services. Protecting customers, visitors and users’ data and using it only in the way our customers/visitors/users expect from us is our highest priority. Thus, the following policy is designed to inform you about the processing of your personal data and your rights regarding this processing according to the General Data Protection Regulation (‘GDPR’) and other data protection laws.  

1.2 Controller  

The website is made available by i.Leco NV, with registered office at Kleinhoefstraat 6, 2440 Geel and known under the company number BE 0471.967.356. i.Leco NV is the controller according to GDPR and therefore responsible for the data processing explained herein.  

1.3 Contact   

You can contact us via the contact form on the website or by e-mail to gdpr@aug-e.io 

This privacy statement should be read together with our Cookie Statement which also applies to the use of the website.  

2. What personal data do we collect?

2.1 Personal data that you communicate to us  

You can use the contact form on our website www.aug-e.io/en/contact to contact us for any request. The personal data that you filled out into the contact form will only be processed for answering your request. Filling in and submitting the contact form constitutes an affirmative action by which you have given your consent to the data processing.  

When you fill in the contact form on the website, the following personal data are collected by us:  

  • your name;  
  • your e-mail address;  
  • your phone number.  

The subject and message entered by you in the contact form are not considered personal data by us unless these fields contain information about an identified or identifiable natural person.  

As long as the above-mentioned non-personal data is associated with personal data, it will be treated by us as personal data.  

2.2 Personal data collected automatically  

Your visit to our website and/or use of our online services will be logged. The IP address currently used by your device, date and time, the browser type and operating system of your device, the pages accessed, the buttons that have been clicked, preferred language and Mouseflow may be recorded. This data is collected for the purposes of optimizing and improving our website as well as our online services. The processing is legally based on legitimate interest as it is in our legitimate interest to protect our website and to improve the quality of our services. Additionally, your personal data is only stored if you provide it to us on your own account, e.g. as part of a registration, a survey, an online application or for online purchase (performance of a contract). We have taken appropriate measures to ensure that the data provided to us during the registration is adequately protected.  

The website works with cookies that can collect personal data notably Google Analytics and Google Tag Manager. For more information about the aforementioned cookies, please refer to our cookie statement.  Cookie statement and cookie settings you will find by clicking black Cookiebot icon in left bottom corner on this website.

Google Analytics is a web analysis service provided by Google Inc. User data including your IP address, your geographical location, your browser type, the duration of your visit, the pages you visit and the duration per page, patterns regarding the frequency and times of your visit, etc. are automatically collected by Google Inc. during your visit.  

Google Tag Manager is a tag management system offered by Google Inc. just like Google Analytics. Tags, being small website code snippets, are placed on the website which also collect user data as listed above.  

Mouseflow is a website analytics tool provided by the company Mouseflow ApS registered in Denmark, Europe. Mouseflow is compliant with both Economic European Area and United Kingdom GDPR (General Data Protection Regulation). Mouseflow does the best to keep customers and website visitors safe by aligning with the current privacy legislations around the globe. Mouseflow automatically masks IP addresses and does not track ISP’s or keystrokes (non-PII (Personally identifiable information) fields can be whitelisted). 

Other than the above, i.Leco NV does not use any automatic tools to collect personal data. 

2.3 Personal data communicated by third parties  

Insofar as personal data are communicated to i.Leco NV by third parties, i.Leco NV ensures that these third parties have obtained permission to communicate these personal data.  

3. Why do we collect your personal data and what do we do with them?

3.1 Personal data you share with us  

The processing of your personal data listed in Section 2.1 of this Privacy Statement is necessary so that we can contact you in a targeted manner and so that we can respond to you on an individual basis.   

3.2 Personal data collected automatically  

The collection of your data mentioned under 2.2 of this privacy statement is intended to increase your ease of use of our website and online products.  

The personal data automatically collected through Google Analytics are stored by Google on servers in the United States and are processed by them. We refer to Google’s privacy statement for this purpose. Google may communicate this collected data to third parties if Google is legally required to do so or insofar as these third parties process the information on behalf of Google. We use the data processed by Google, after it has been anonymized and compiled into statistics, to analyze the use and efficiency of the website and to examine the effect of online advertising and social channels, in order to optimize our service to you and to further increase the ease of use of the website. 

3.3 Communication to third parties and direct marketing  

We do not communicate your personal data to third parties with the exception of the data communicated to possible technical service providers of i.Leco NV to enable the delivery of the services offered on the website. We will always ensure that these service providers to whom we provide your data will handle your personal data in the same correct and responsible way as i.Leco NV.  

Your personal data will in no way be used by i.Leco NV for direct marketing purposes.  

4. Duration of the retention of your personal data

When your e-mail via the contact form merely contains a request for information, this e-mail will be answered by i.Leco NV from its mailbox and then kept in the inbox for a maximum period of ten years, after which it will be deleted. 

When you enter into a cooperation with us, your personal data will be entered into the software package of i.LECO nv, where they will be kept for as long as necessary to carry out our cooperation. Your personal data will be removed from the software system five years after the termination of the collaboration with i.LECO nv. 

5. Security of your personal data

i.LECO nv takes all reasonable technological and practical measures to protect your obtained personal data against loss, misuse, falsification, unauthorized access or processing.  

6. Your rights regarding your personal data

  • You are responsible for the accuracy of the personal data you provide to i.LECO nv.  
  • You have the right to consult, at any time and free of charge, the personal data concerning you that we have in our possession, as well as the right to correct or amend them. You have the right to obtain your personal data in a structured, common and machine-readable form. You may also request that the data be transferred to another controller.  
  • You have the right to object to the processing of your personal data, to restrict the processing of your personal data or to request that we erase your personal data at any time. You should be aware that i.LECO nv may then no longer be able to guarantee certain services.  
  • Moreover, in case of a request to delete your personal data, i.LECO nv has the right to keep certain personal data if this is necessary for the performance of its contractual obligations towards you in the meantime or to comply with legal obligations.  
  • You always have the right to withdraw a previously given permission to process personal data.
  • Finally, you have the right not to be subject to decisions based solely on automated processing that produce legal effects concerning you or significantly affect you.  

To exercise all your rights, write to i.LECO nv at Kleinhoefstraat 6, 2440 Geel.  

If you have a complaint, you may also contact the competent supervisory authority, i.e. the Data Protection Authority, with its address at Drukpersstraat 35, 1000 Brussels, at telephone number +32 2 274 48 00 or by e-mail contact@apd-gba.be.